Ayesha Saeed Airports worldwide have undergone a remarkable transformation. Gone are the days when they were merely transit points for air travel; now they boast a plethora of amenities and activities to cater to passengers’ needs while they await their flights. However, in Pakistan, we are still struggling to grasp the fundamentals of passenger-centric airport … Continue reading Turning Suspicion to Satisfaction: Flipping the Script on Airport Interactions